Terms & Conditions

Last updated: 29 July 2026

Welcome to The Sound Engine. These Terms & Conditions apply to all lessons, workshops, choirs, events and services provided by The Sound Engine.

By booking or participating in our activities, you agree to these Terms & Conditions.

Bookings

All bookings are subject to availability and are confirmed once agreed by The Sound Engine.

Payment

Payment must be made before the start of the chosen activity after the introductory session has been experienced.

Cancellations

If you are unable to attend a lesson or event, please let us know as soon as possible, by contacting me directly or via our WhatsApp in the case of the Choir Engine Community Choir.

One to one and small group lessons cancelled with less than 24 hours' notice may be charged at the full lesson fee.

Occasionally, lessons or sessions may need to be rearranged due to unforeseen circumstances or professional commitments. If the Sound Engine needs to cancel a lesson or event because of this, at least 72 hours notice will be given, and refunds will be given. If a session is cancelled unexpectedly due to illness, an alternative date or refund will be offered where appropriate.

Attendance

Regular attendance is encouraged to support musical progress and enjoyment.

Behaviour

We are committed to providing a welcoming, respectful and inclusive environment.

All participants are expected to:

Treat others with kindness and respect.
Follow reasonable instructions in lessons and sessions
Respect equipment, instruments and venues.
Help create a positive musical community.

The Sound Engine reserves the right to refuse participation where behaviour is disruptive, unsafe or inappropriate. Bad language and bullying will not be tolerated, and The Sound Engine reserves the right to withdraw participation where behaviour continues to be disruptive despite reasonable intervention.

Photography

Photographs or videos may occasionally be taken during rehearsals, performances or events. Identifiable images will only be used with appropriate permission. Parents and participants may withdraw consent for photography at any time. Please let us know if you are not happy for your image to be used by emailing caroline@thesoundengine.co.uk

Liability

Participants attend lessons, rehearsals and events at their own risk. Participants are responsible for ensuring they are medically fit to take part in an activities. The Sound Engine accepts no liability for injury except where caused by negligence.

The Sound Engine accepts no responsibility for loss of or damage to personal belongings brought to any lesson, rehearsal or event.

Changes to These Terms

The Sound Engine reserves the right to amend these Terms & Conditions at any time. The latest version will always be available on this website. These terms and conditions are governed by the laws of England and Wales.